Legal notice

Legal Notice and Website Terms

Agreement to These Terms

This website is owned and operated by The Return Runway.

By accessing this website, browsing its content, creating an account, submitting information, or completing a purchase, you acknowledge that you have read, understood, and agreed to these Legal Notice and Website Terms, together with our Privacy Policy, Shipping Policy, and Return and Store Credit Policy.

If you do not agree to these terms, please discontinue use of the website.

Website Information

We make reasonable efforts to provide accurate and current information. However, website content may occasionally contain typographical errors, inaccuracies, omissions, outdated information, or technical errors.

We do not guarantee that:

Product descriptions, photographs, dimensions, colors, prices, availability, or other information will always be complete or error-free;
Website content will be available without interruption;
All items shown will remain available for purchase; or
The appearance of an item on a customer’s screen will exactly match its appearance in person.

We reserve the right to correct errors, update information, change prices, modify product descriptions, limit quantities, or cancel an order affected by incorrect information, even after an order has been submitted.

If payment has already been collected for an order we cancel, the amount collected for the canceled item will be returned using the applicable payment method.

Unique, Vintage, Pre-Owned, and Collectible Items

Certain products may be unique, vintage, antique, pre-owned, handmade, collectible, discontinued, or otherwise subject to natural variations and signs of age.

Minor wear, patina, variations, imperfections, repairs, restoration, fading, surface marks, or other characteristics may be consistent with an item’s age, history, medium, or prior ownership.

We make reasonable efforts to disclose known material condition issues. Customers are responsible for reviewing all available descriptions and photographs and requesting additional information before purchasing.

Unless expressly stated in writing, we do not guarantee an item’s future value, investment performance, resale value, historical significance, attribution, rarity, provenance, or suitability for a particular purpose.

Product Images and Color Representation

Product photographs are provided for identification and general reference.

Lighting, photography, editing, screen settings, device settings, and differences in display technology may affect how colors, textures, finishes, and dimensions appear.

Measurements are approximate unless specifically stated otherwise.

Pricing and Availability

All prices are displayed in U.S. dollars unless otherwise stated.

Prices, promotions, availability, and product information may change without notice. Placing an item in a shopping cart does not reserve it or guarantee its availability.

We reserve the right to:

Limit or decline an order;
Limit the quantity purchased;
Refuse service where reasonably necessary;
Cancel an order involving suspected fraud, pricing errors, unauthorized resale, payment issues, or misuse of the website; and
Require additional identity, payment, billing, or shipping verification before completing an order.

Payment Authorization

By submitting payment information, the customer represents that they are authorized to use the selected payment method and authorizes us and our payment processors to charge the total amount shown at checkout.

The customer is responsible for any taxes, duties, shipping charges, delivery charges, or other costs disclosed as part of the transaction.

Shipping and Returns

All purchases are subject to our separate:

Shipping Policy; and
Return and Store Credit Policy.

Those policies are incorporated into these terms by reference.

In the event of a conflict concerning shipping or returns, the more specific applicable policy will control.

Intellectual Property

Unless otherwise stated, the website and its original content—including text, photographs, graphics, logos, designs, page layouts, videos, product descriptions, branding, and other materials—are owned by or licensed to The Return Runway and are protected by applicable intellectual-property laws.

Website content may not be copied, reproduced, republished, distributed, modified, displayed, transmitted, sold, commercially exploited, or used to create derivative materials without prior written permission.

Customers may view and print limited portions of the website solely for personal, noncommercial use related to evaluating or completing a purchase.

Product names, business names, trademarks, service marks, logos, and other identifying marks belonging to third parties remain the property of their respective owners.

Submitted Content

If a customer submits a review, testimonial, photograph, comment, suggestion, or other nonconfidential content, the customer represents that:

They own the content or have permission to submit it;
The content is truthful and does not violate another party’s rights;
The content is not unlawful, threatening, defamatory, misleading, obscene, or malicious; and
The content does not contain harmful software or unauthorized advertising.

To the extent permitted by law, the customer grants us a nonexclusive, royalty-free right to use, reproduce, display, adapt, and publish voluntarily submitted reviews or promotional content in connection with the business.

We are not obligated to publish or retain submitted content and may remove it at our discretion.

Prohibited Uses

Users may not use this website to:

Violate any applicable law;
Engage in fraud or misrepresentation;
Impersonate another person or entity;
Attempt to gain unauthorized access to the website or related systems;
Introduce viruses, malicious code, or disruptive technology;
Scrape, harvest, mine, or systematically extract website data;
Interfere with website security or functionality;
Copy or commercially exploit website content without permission;
Submit false orders or payment information; or
Engage in conduct that harms the business, its customers, or third parties.

We may restrict or terminate access for prohibited activity.

Third-Party Services and Links

The website may include links to or integrations with third-party websites, payment processors, shipping carriers, marketplaces, social-media platforms, or other services.

These third parties operate independently and may have their own terms and privacy practices. We do not control and are not responsible for their content, availability, security, policies, representations, or services.

The presence of a third-party link does not necessarily constitute an endorsement.

No Professional Advice

Website content is provided for general informational and commercial purposes only.

Nothing on this website constitutes legal, financial, tax, investment, appraisal, conservation, authentication, insurance, or other professional advice.

Customers should consult an appropriately qualified professional regarding decisions requiring specialized advice.

Disclaimer of Warranties

To the fullest extent permitted by law, this website and its content are provided on an “as is” and “as available” basis.

Except for any express written warranty provided with a particular product, we disclaim warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement.

Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply to every customer.

Limitation of Liability

To the fullest extent permitted by applicable law, The Return Runway, its owners, employees, representatives, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from:

Use of or inability to use the website;
Reliance on website content;
Delays, interruptions, or technical errors;
Third-party services;
Unauthorized access to information;
Loss occurring after confirmed delivery; or
A customer’s use, handling, installation, display, storage, transportation, or resale of a purchased item.

To the fullest extent permitted by law, our total liability arising from a product purchase will not exceed the amount paid to us for the product giving rise to the claim.

Nothing in these terms excludes liability that cannot legally be excluded.

Indemnification

To the extent permitted by law, users agree to indemnify and hold harmless The Return Runway, its owners, employees, representatives, and service providers from claims, damages, liabilities, costs, and reasonable legal expenses resulting from:

Misuse of the website;
Violation of these terms;
Violation of applicable law; or
Infringement of another person’s rights.

Accessibility

We are committed to making our website and services reasonably accessible to customers with disabilities.

Customers experiencing difficulty accessing website content or completing a transaction may contact us at support@thereturnrunway.com for assistance.

Please include a description of the accessibility issue, the page involved, and the preferred method of contact.

Privacy

Use of personal information submitted through this website is governed by our Privacy Policy.

Customers should review the Privacy Policy before submitting personal or payment-related information.

Governing Law

These terms and any dispute arising from this website or a purchase will be governed by the laws of the State of Texas, without regard to conflict-of-law principles.

To the extent permitted by law, any legal action must be brought in a court of competent jurisdiction located in Harris County, Texas.

This section does not limit any consumer rights that cannot legally be waived.

Severability

If any provision of these terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.